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Mortgage Marketing Compliance Resources

Mortgage Marketing Compliance Laws, Regulations, and Regulatory Guidance 

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Purpose of This Resource

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Mortgage advertising and marketing are subject to overlapping federal and state consumer protection requirements. These rules can apply to websites, social media, email, text messages, direct mail, lead-generation campaigns, rate advertisements, testimonials, comparison claims, and other communications intended to attract prospective mortgage borrowers.

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An advertisement can create regulatory risk if it is inaccurate, incomplete, misleading, or missing required disclosures—even when there is no intent to deceive.

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For mortgage lenders, brokers, mortgage loan originators, and their marketing partners, compliance should be considered before marketing is published, not simply reviewed afterward.

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Key federal requirements include:

  • Truth in Lending Act (TILA) and Regulation Z

  • Mortgage Acts and Practices Advertising Rule (MAP Rule/Regulation N)

  • Consumer Financial Protection Act’s prohibition against unfair, deceptive, or abusive acts or practices (UDAAP).

 

Other federal and state requirements may address fair lending, licensing disclosures, company and MLO identification, telemarketing, electronic communications, privacy, record retention, and specific advertising claims.

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Understanding these requirements also requires knowing the difference between a statute, regulation or rule, and regulatory guidance.

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Using This Page

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This page provides a centralized reference for mortgage marketing compliance. The resources below include key statutes, regulations, official interpretations, agency guidance, and other authoritative sources related to mortgage advertising and marketing.

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When possible, review the underlying statute together with its implementing regulation and applicable official guidance. Requirements can vary depending on the mortgage product, marketing channel, licensing authority, jurisdiction, and specific facts of a campaign.

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Use these resources as a starting point for identifying the requirements that may apply to a particular marketing activity.

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Note: This resource is provided for compliance reference and educational purposes and is not a substitute for legal advice regarding a specific advertisement, marketing campaign, or set of facts.

 

Mortgage Marketing Compliance Links

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Unfair, Deceptive, or Abusive Acts or Practices

Law

12 USC 5531: Prohibiting unfair, deceptive, or abusive acts or practices

12 USC 5536: Prohibited acts

12 USC 5538: Mortgage loans; rulemaking procedures; enforcement

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Mortgage Acts and Practices – Advertising Rule

Regulation

eCFR: 12 CFR Part 1014 -- Mortgage Acts and Practices—Advertising (Regulation N)

 

Truth in Lending Act/Regulation Z

Law

15 USC 1661: Catalogs and multiple-page advertisements

15 USC 1662: Advertising of downpayments and installments

15 USC 1663: Advertising of open end credit plans

15 USC 1664: Advertising of credit other than open end plans

15 USC 1665: Nonliability of advertising media

15 USC 1665a: Use of annual percentage rate in oral disclosures; exceptions

15 USC 1665b: Advertising of open end consumer credit plans secured by consumer's principal dwelling

15 USC 1665c: Interest rate reduction on open end consumer credit plans

 

Regulation

eCFR: 12 CFR 1026.24 -- Advertising

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CFPB Statements and Instructions

Unfair, Deceptive, or Abusive Acts or Practices (UDAAPs) examination procedures | Consumer Financial Protection Bureau

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CFPB Mortgage Advertising Enforcement Actions (partial list)

RMK Financial Corp. d/b/a Majestic Home Loan or MHL

Nationwide Equities Corporation

1st Alliance Lending, LLC, John Christopher DiIorio, Kevin Robert St. Lawrence, and Socrates Aramburu

Low VA Rates, LLC

ClearPath Lending, Inc. 

Accelerate Mortgage, LLC 

PHLoans.com, Inc. 

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