Mortgage Marketing Compliance Resources
Mortgage Marketing Compliance Laws, Regulations, and Regulatory Guidance
Purpose of This Resource
Mortgage advertising and marketing are subject to overlapping federal and state consumer protection requirements. These rules can apply to websites, social media, email, text messages, direct mail, lead-generation campaigns, rate advertisements, testimonials, comparison claims, and other communications intended to attract prospective mortgage borrowers.
An advertisement can create regulatory risk if it is inaccurate, incomplete, misleading, or missing required disclosures—even when there is no intent to deceive.
For mortgage lenders, brokers, mortgage loan originators, and their marketing partners, compliance should be considered before marketing is published, not simply reviewed afterward.
Key federal requirements include:
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Truth in Lending Act (TILA) and Regulation Z
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Mortgage Acts and Practices Advertising Rule (MAP Rule/Regulation N)
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Consumer Financial Protection Act’s prohibition against unfair, deceptive, or abusive acts or practices (UDAAP).
Other federal and state requirements may address fair lending, licensing disclosures, company and MLO identification, telemarketing, electronic communications, privacy, record retention, and specific advertising claims.
Understanding these requirements also requires knowing the difference between a statute, regulation or rule, and regulatory guidance.
Using This Page
This page provides a centralized reference for mortgage marketing compliance. The resources below include key statutes, regulations, official interpretations, agency guidance, and other authoritative sources related to mortgage advertising and marketing.
When possible, review the underlying statute together with its implementing regulation and applicable official guidance. Requirements can vary depending on the mortgage product, marketing channel, licensing authority, jurisdiction, and specific facts of a campaign.
Use these resources as a starting point for identifying the requirements that may apply to a particular marketing activity.
Note: This resource is provided for compliance reference and educational purposes and is not a substitute for legal advice regarding a specific advertisement, marketing campaign, or set of facts.
Mortgage Marketing Compliance Links
Unfair, Deceptive, or Abusive Acts or Practices
Law
12 USC 5531: Prohibiting unfair, deceptive, or abusive acts or practices
12 USC 5538: Mortgage loans; rulemaking procedures; enforcement
Mortgage Acts and Practices – Advertising Rule
Regulation
eCFR: 12 CFR Part 1014 -- Mortgage Acts and Practices—Advertising (Regulation N)
Truth in Lending Act/Regulation Z
Law
15 USC 1661: Catalogs and multiple-page advertisements
15 USC 1662: Advertising of downpayments and installments
15 USC 1663: Advertising of open end credit plans
15 USC 1664: Advertising of credit other than open end plans
15 USC 1665: Nonliability of advertising media
15 USC 1665a: Use of annual percentage rate in oral disclosures; exceptions
15 USC 1665b: Advertising of open end consumer credit plans secured by consumer's principal dwelling
15 USC 1665c: Interest rate reduction on open end consumer credit plans
Regulation
eCFR: 12 CFR 1026.24 -- Advertising
CFPB Statements and Instructions
CFPB Mortgage Advertising Enforcement Actions (partial list)
RMK Financial Corp. d/b/a Majestic Home Loan or MHL
